PasswordBank

Our company has the commitment to provide fast and high quality support to both our customers and partners. There are several ways to obtain technical support from PasswordBank. You can call to our support service or mail us at support@passwordbank.com

PasswordBank North America
Telephone: +1 (408) 524 1579

PasswordBank EMEA
Telephone:   +34 931 164 164  /  902 760 111

PasswordBank APAC (Singapore)
Telephone: +65 6866 3205

PasswordBank China
Telephone: +86 21 6103 7061

PasswordBank Colombia
Telephone: +57 1 612 7672

PasswordBank France
Telephone: +33 (0)1 48 06 50 00

Message for New Customers:

When a customer purchases their first license of any PasswordBank product, and calls for the first time to support, all the necessary contact information will be updated. The first time you contact our Support Department, you will be prompted to fulfill some additional information. Once this is done, you will be granted to use our services, and we will give you the codes and Id's to logIn. In order to speed up this process, we would be grateful if you can fill out the attached form found in the Support Guide: Support

Hotline Support:

For those customers with valid Hotline Support agreement, they can access Support by the method of their own choice. There are several ways to get technical support from PasswordBank:

Calling our Support Service  +34 931 164 164  
Inform us about your case through support@passwordbank.com

For Customers: Use our support service throughout our web called OnlineSupport
For Partners: Use our support service throughout our web called PartnerNet.